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City of Springfield COVID-19 (Coronavirus) Situational Updates COVID-19 Tax FAQ Get to Know Springfield City of Firsts City of Homes City of Knowledge City of Innovation and Vibrancy New Development Business Resources Pay City Taxes, Fees & Tickets Online Download Forms & Applications Work For the City Good Neighbor Guide Public Information GIS Maps Info for Residents Good Neighbor Guide to City Ordinances Business Licenses & Regulations Animals Waste Collections Public Peace and Welfare Motor Vehicles Streets, Sidewalks & Public Places Building Maintenance Land Maintenance Neighborhood Organizations Pay City Taxes, Fees & Tickets Online Parking Bans Calendar Police Reports Services for Residents Community Development Community Services Public Health Council Housing & Neighborhood Services Neighborhood Councils Disabled Citizens Consumer Information Forms & Applications Inspectional Services Parking Information Parks & Recreation Leisure Activities History and Culture Basketball Hall of Fame Dr. Seuss Memorial Library Happenings Parks and Recreation Quadrangle Museums Springfield Public Forum Springfield Symphony Local Colleges Search Contact Us Website Questions, Comments Map of City Offices 311 Service Center Request Online 24/7 Phone: 311 or (413)736-3111 TTY: relay to (413)736-3111 M-F 8:30 a.m. - 4 p.m. Collector's & Clerk's Offices City Hall 36 Court Street Springfield, MA 01103 Collector Room 112 City Clerk Room 123 M-F 8:30 a.m. - 4 p.m. Thursday until 6 p.m. Home What's New In Springfield City of Springfield Phase I Reopening Plan 05/21/2020 As part of the City of Springfield’s phased reopening plan, all municipal buildings and facilities will be reopening to the public, by appointment only, along with other restrictions, starting Wednesday, May 27, 2020. Read more Health and Human Services COVID-19 (Coronavirus) Situational and Statisitcal Information 05/16/2020 City of Springfield Health and Human Services 24/7 COVID-19 (Coronavirus) hotline - (413) 750-3250 Read more City of Springfield has Adjusted the Due Dates for the Collection of Certain Fees and Taxes 04/03/2020 Due to the state of emergency that has been declared by the Commonwealth of Massachusetts and the City of Springfield, Mayor Domenic J. Sarno has announced that the City of Springfield will delay the due dates for the collection of certain fees and... Read more Mayor Sarno Submits Comments to Springfield Water and Sewer Commissions Proposed FY21 Budget 05/29/2020 Mayor Domenic J. Sarno today submitted comments to the Springfield Water and Sewer Commission on their proposed FY21 budget. On May 1 st , the Springfield Water and Sewer Commission issued their proposed FY21 budget which included a 16.9% rate... Read more Mayor Sarno Joined Congressman Neal and PVTA Administrator Sheehan for Announcement of $36M in CARES Act Funding to PVTA 05/29/2020 Mayor Domenic J. Sarno, today, joined with Congressman Richard E. Neal, and Pioneer Valley Transit Authority (PVTA) Administrator Sandra Sheehan for the announcement of $36,615,416 in Federal Transit Authority funding as a result of the CARES Act. T... Read more Mayor Sa...